Cash App Reviews: Top Complaints & What Users Love
Send money, bank, invest and buy bitcoin · 4.7★ from 4,498,360 ratings · 500 recent reviews analyzed by AI
Cash App
Finance · Block, Inc.
500 recent reviews analyzed
Scams and unauthorized charges aren’t refunded
21 mentions“i had a transaction from a store I have never been in and that i didn't do, submitted a request to cancel it and they denied it”
Accounts closed or banned with no explanation
11 mentions“They are constantly banning people legitimately using the app for what it was designed for”
Hacked accounts and weak protection
6 mentions“my account has been hacked into more times then I can count”
Money arrives within seconds
22 mentions“I send money and it is received within seconds of hitting the send button.”
Simple and easy to use
50 mentions“Cash App is uniquely intuitive, requiring neither hassle nor unnecessary complexity.”
Borrow is a lifeline between paychecks
6 mentions“even offers cash loans with more than 30 days to pay it back!”
Card payments declined despite available balance
2 reports“KEPT SAYING DECLINED WHEN I HAVE MORE MONEY THEN WHAT I AM PAYING FOR”
Transfers and codes fail with errors
4 reports“never was able to collect. glitch is what I was told.”
Report payments to the credit bureaus
1 requests“I Wish they reported to the Credit Bureau.”
Easier recovery for old accounts
2 requests“I just wish I could get help trying to recover my old account”