Claude Reviews: Top Complaints & What Users Love

AI assistant for writing, research and code · 4.5★ from 808,331 ratings · 500 recent reviews analyzed by AI

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Claude by Anthropic

Productivity · Anthropic PBC

500 recent reviews analyzed

★4.5
!Pain Points3 found

Usage limits hit after only a few messages

20 mentions

“the free usage limits are extremely frustrating. Sometimes, I can barely send a message before being locked out for ho”

Identity checks after paying, or no refund

16 mentions

“They took a $100 payment and because I didn't verify my identity within a specific time frame, they are holding my money”

Adults banned as suspected minors

5 mentions

“My account was suspended and the reason it gave that I was suspected to be under 18.”

★What Users Love3 found

Smart and accurate, often ranked above rivals

38 mentions

“This is better than chatgpt and Google AI”

A favorite for coding and programming

16 mentions

“best for those who use it for coding and logical related works.”

Feels like a creative partner

9 mentions

“Claude is more than just an AI assistant — it feels like a creative partner that helps turn ideas into possibilities.”

⚠Reported Bugs2 found

Voice mode mishears and jumps the volume

1 reports

“FOR GOD'S SAKE FIX THE VOICE TRANSCRIPTION BUG, IT JUST DOESN'T HEAR OUR VOICE!!”

Responses stop before delivering

3 reports

“You were about to send the prompts, but suddenly you stopped and did not deliver anything.”

↗Feature Requests2 found

More usage for paid plans

1 requests

“please increase the time duration for paid usage or rather make it unlimited”

Better memory across conversations

2 requests

“I wish it would remember past conversation better but that has been improving.”