Hopper: Hotels, Flights & Cars Reviews Analysis
Flight, hotel and car booking · 4.6★ from 149,694 ratings · 500 recent reviews analyzed by AI
Hopper: Hotels, Flights & Cars
Travel & Local · Hopper Inc.
500 recent reviews analyzed
Booking details sent to the hotel are wrong
101 mentions“They sent the wrong booking information to the hotel”
Paid reservations turn out to be unavailable
35 mentions“They took money for a car rental, Next day they say the car is unavailable at the location”
Customer service cannot resolve disputes
31 mentions“The customer service is very poor”
Price prediction genuinely finds the right moment to book
160 mentions“love being able to know the right time to book a flight and that I'm getting thr best deal”
Booking flow is quick and easy
101 mentions“This app is easy to navigate. Booking tickets and making a reservation is a quick smooth process”
Reliable across repeat bookings
328 mentions“love this app. have never had any issues/problems booking flights, hotels, or car rentals”
Airline schedule changes leave impossible connections
85 reports“I got a notification that the airline modified my flight. However, the timing was off and”
Room type booked does not match what is delivered
101 reports“I booked a deluxe suite with multiple beds according to my reservation and instead walked into the worst hotel ever”
Surface the fine print before purchase
31 requests“Then they break out the small print which was no where t”
Honour rebooking when inventory falls through
35 requests“however Hopper refused to put”