Hopper Reviews Analysis

Book flights and hotels at best prices · 2,678,901 reviews analyzed by AI

H

Hopper

Travel · Hopper Inc.

2,678,901 reviews analyzed

4.4
!Pain Points3 found

Price predictions not always accurate

3,456 mentions

Told me to wait but prices went up. Lost $200 trusting the prediction.

Customer service lacking

2,890 mentions

When flights cancelled, couldn't reach support. Left stranded.

Hidden fees at checkout

2,678 mentions

Final price much higher than advertised. Fees not shown upfront.

What Users Love3 found

Saved money on flights

4,890 mentions

Predictions helped me save $500 on international flight. Worth it.

Easy to use interface

3,678 mentions

Booking process is smooth. Simpler than airline websites.

Price freeze feature helpful

3,234 mentions

Price freeze let me lock in good rate while I decided. Great feature.

Reported Bugs1 found

App crashes when searching

2,134 reports

Crashes when I enter complex multi-city itineraries.

Feature Requests2 found

Better customer support

3,890 requests

Add 24/7 phone support. Chat-only is insufficient for travel emergencies.

Show all fees upfront

3,456 requests

Display complete price including fees in search results.