Messenger Reviews Analysis

Messaging and calling from Meta · 4.7★ from 113,017,540 ratings · 500 recent reviews analyzed by AI

M

Messenger

Communication · Meta Platforms, Inc.

500 recent reviews analyzed

4.7
!Pain Points3 found

Messages stick on Sending and never deliver

36 mentions

Texts say "Sending" and refuse to deliver.I have to close the app multiple times and send the text again for it to work

Group chats silently stop working

15 mentions

I can send and receive messages in one-on-one chats, but I cannot send or receive messages in any group chat

Long-running breakage survives reinstalls

86 mentions

This app has been terribly broken for around a year despite updates, despite repeatedly uninstalling and reinstalling, cache clears, restarts, the works

What Users Love3 found

Still the easiest way to reach friends

179 mentions

I love Messenger.It's so nice.I get to talk with my friends

Expressive reactions and effects are enjoyed

179 mentions

We can do emojis on our faces.It's so fun and a way to express my and my friends friendship

Broadly satisfactory despite connection issues

179 mentions

Overall satisfied with it. However, sometimes the connection can be choppy.

Reported Bugs2 found

Voice messages vanish before sending

36 reports

Voice messages don't deliver sometimes either and eventually disappear.I then have to record the SAME voice message again

Messenger notes disappear from the app

6 reports

my messenger notes has completely disappeared

Feature Requests2 found

Allow incoming calls to be disabled entirely

6 requests

It would be great to have an option to completely disable all incoming calls on Messenger for privacy and control

Fix media opening performance

86 requests

Opening media rarely works properly and is extremely baggy