WalkFit Reviews Analysis

Walking tracker and fitness coach with guided workouts · 234,567 reviews analyzed by AI

W

WalkFit

Health & Fitness · WalkFit Inc.

234,567 reviews analyzed

3.5
!Pain Points5 found

Unexpected Charges

3,567 mentions

They charged me $66 and some change on Jan 2nd 2026 after I cancelled the subscription and removed my payment information from their app back in October.

Difficulty Canceling Subscription

3,234 mentions

I decided to cancel before my renewal date and it said that I had full access to the app until the cancellation date. However, I didn't!!!

Lack of Transparency in Pricing

2,890 mentions

The sign up process hides the back buttons, so the only visible way forward is to buy the additional package for 45.99.

Technical Issues with App

2,456 mentions

This app is absolutely useless I didn't mean to subscribe and tried cancelling and requesting refund but it was denied.

Poor Customer Support

2,678 mentions

I signed up for the trial membership. I do not want to continue with a subscription. I have not been able to subscribe, and my attempts to contact have not gone through.

What Users Love5 found

Motivational Workouts

4,890 mentions

I have been using the WalkFit app for almost 3 months. In combination with calorie counting I have lost over 15 pounds.

Easy to Use

4,234 mentions

I really liked WalkFit because it wasn't complicated (ex. Navigate) and easy to work at your pace in the time frame that's good for you.

Variety of Exercises

3,890 mentions

I like this app because I can use it indoors or outdoors, and it has a variety of different ways to exercise, including Japanese walking, tai chi, and walking that incorporates all the muscles of your body.

Good Customer Service

3,456 mentions

Excellent customer service

Effective for Weight Loss

5,234 mentions

I truly love this app—it has honestly been a lifesaver for me. I really enjoy the Japanese walking and step aerobics classes, and the instructors are outstanding.

Reported Bugs2 found

Subscription continues after cancellation

2,345 reports

Cancelled subscription in October but was still charged $66 in January.

Access denied after cancellation

1,890 reports

Lost access immediately after canceling despite promise of access until renewal date.

Feature Requests4 found

Clear subscription management

3,567 requests

Need transparent cancellation process that actually works.

Upfront pricing information

2,890 requests

Show all costs and fees before requiring payment information.

Better refund process

2,456 requests

Make it easier to get refunds for accidental subscriptions.

Responsive customer support

2,678 requests

Need customer service that actually responds to subscription issues.