Walmart Reviews: Top Complaints & What Users Love

Groceries and essentials, delivered or picked up · 4.7★ from 7,545,729 ratings · 500 recent reviews analyzed by AI

W

Walmart: Shopping & Savings

Shopping · Walmart

500 recent reviews analyzed

★4.7
!Pain Points3 found

Prices keep climbing

3 mentions

“Your price increases are just ridiculous.”

Walmart+ fees and a new $35 delivery minimum

13 mentions

“Walmart plus member NO FREE SHIPPING with no minimum anymore.”

Search buried under sponsored results

11 mentions

“Had nine sponsored results before I was able to get any results for my search.”

★What Users Love3 found

Convenient, easy shopping from home

86 mentions

“having the option to order online and having everything same day is a huge life saver”

Fast, same-day delivery

30 mentions

“I absolutely love Walmart plus the service is so fast anything I want they bring it to you so fast”

Painless refunds when items arrive damaged

6 mentions

“they have a simple replace or refund process that is almost immediate.”

⚠Reported Bugs2 found

“No internet connection” errors on a good signal

7 reports

“I'm so tired of Walmart telling me I have no internet connection.”

Glitches pick the wrong store and cancel orders

9 reports

“enters the wrong store address for delivery, which causes my order to be cancelled.”

↗Feature Requests2 found

Accurate real-time inventory

6 requests

“Wish it was accurate as far as real time inventory!”

Let shoppers turn off the Sparky assistant

2 requests

“PLEASE give those of us who HATE SPARKY the option to cut it off!!!”