Whatnot Reviews: Top Complaints & What Users Love

Live-stream auction marketplace for collectibles, cards and fashion · 4.7★ from 326,956 ratings · 500 recent reviews analyzed by AI

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Whatnot: Shop, Sell, Connect

Shopping · Whatnot Inc.

500 recent reviews analyzed

★4.7
!Pain Points4 found

Sellers who never ship, counterfeits and shill bidding

30 mentions

“Whatnot allows sellers to scam you.”

Support that can't resolve disputes

21 mentions

“No help!!!! No customer service.”

High shipping costs and seller fees

9 mentions

“shipping is HORRIBLE!!!!”

Forced sign-up and unskippable ads

22 mentions

“first you force me to give a email and phone number and dont allow me to browse without?”

★What Users Love4 found

Deals well below store prices

79 mentions

“You can snag the best deals in the world here on almost anything!”

Addictive, fun live auctions

55 mentions

“winning a bid is intoxicating”

Friendly sellers and a real community

14 mentions

“All these people are friendly, supportive and such a great community”

Orders arrive and problems get fixed

9 mentions

“if there is an issue with the order it gets resolved quickly.”

⚠Reported Bugs4 found

Giveaways don't appear on Android

21 reports

“Giveaways are not popping up on the screen to enter.”

Raids broken for buyers

2 reports

“CAN NOT RAID ANYBODY!”

Chat and stream text missing

4 reports

“there is no chat no text on the screen.”

Account creation and group chat issues

4 reports

“i couldn't make account.”

↗Feature Requests4 found

Lower or combined shipping

1 requests

“just wish the shipping was lower”

More support for small sellers

3 requests

“quit catering to the big sellers!”

Browse without an account

1 requests

“dont allow me to browse without?”

Block bots and form-filling entries

4 requests

“figure out a way to block all of these bots”